Returning unused merchandise to a retailer is a common practice, often driven by a change of need or dissatisfaction with a product. For example, a parent might purchase a large package of diapers only to discover their child has outgrown that size before opening it. In such cases, the ability to return the unopened product offers financial recourse and avoids unnecessary waste.
This practice benefits both consumers and retailers. Customers appreciate the flexibility and peace of mind it provides, while retailers foster customer loyalty and potentially resell returned items. The rise of large retail chains and evolving consumer protection laws have contributed to the development of standardized return policies, though specifics can vary significantly between retailers and product categories.