Shipping to APO/FPO/DPO addresses is a service that allows retailers to send packages to military personnel and other individuals stationed overseas at U.S. military bases and diplomatic posts. This service utilizes a specialized mailing system operated by the United States Postal Service.
Providing convenient access to goods and services for those serving abroad is essential for maintaining morale and connection to home. The ability to receive shipments directly contributes to the well-being of deployed personnel and their families, enabling access to familiar products and supporting a sense of normalcy. This practice has a long and important history, connecting deployed service members with necessities and comforts from home.
The following sections will delve into the specifics of military mail delivery, relevant policies of particular retailers, and potential challenges and solutions for successful overseas shipments.
1. Military Address Format
Accurate military address formatting is paramount for successful delivery to APO/FPO/DPO locations. A correctly formatted address ensures packages reach intended recipients serving overseas through the military mail system. Incorrect formatting can lead to significant delays, returns to sender, or even loss of the package. This underscores the importance of understanding and adhering to specific formatting guidelines when shipping to these locations. Using a standard street address format will result in delivery failure. The military mail system requires unique identifiers and specific information for proper routing.
A military address includes several key elements beyond a typical civilian address. These include the recipient’s full name, rank, and unit information, along with the APO/FPO/DPO designation (indicating Army Post Office, Fleet Post Office, or Diplomatic Post Office). The correct use of these elements, in the prescribed order, is essential for efficient processing and delivery within the military postal system. For example, an address might appear as: PFC John Doe, Unit 1234, Box 5678, APO AE 09998. Each part of this address plays a critical role in routing the package correctly.
Understanding and applying the correct military address format directly impacts the success of shipments to APO/FPO/DPO addresses. Proper formatting ensures that retailers, such as Target, can effectively utilize the military mail system and deliver goods to those serving abroad. This careful attention to detail is vital for supporting deployed personnel and maintaining their connection to essential resources and personal items. Failure to adhere to these standards creates logistical challenges and undermines the efficiency of the entire delivery process.
2. Shipping Restrictions
Shipping restrictions are a critical consideration when determining the feasibility of sending packages to APO/FPO/DPO addresses. These restrictions, often stemming from security regulations, transportation limitations, and the unique logistical challenges of the military mail system, significantly impact what can and cannot be shipped to overseas military personnel and diplomatic staff. Understanding these limitations is crucial for successful delivery and ensures compliance with regulations. Non-compliance can lead to delays, confiscation of goods, or even penalties.
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Size and Weight Limits
Packages shipped to APO/FPO/DPO addresses are subject to specific size and weight limitations. These restrictions are imposed due to the logistical constraints of transporting goods overseas and within the military mail system. Exceeding these limits may result in the package being returned to the sender or incurring additional shipping fees. For example, large furniture items or excessively heavy boxes may be ineligible for shipment.
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Prohibited Items
Certain items are strictly prohibited from being shipped to APO/FPO/DPO addresses for security and safety reasons. These often include flammable materials, explosives, firearms, and certain types of batteries. Additionally, restrictions may apply to perishable goods, alcohol, and tobacco products. These restrictions aim to protect personnel and maintain the integrity of the military mail system. Attempting to ship prohibited items can lead to legal consequences.
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Hazardous Materials
Shipping hazardous materials, such as chemicals, aerosols, and certain types of liquids, to APO/FPO/DPO addresses is generally prohibited or requires special handling and documentation. These restrictions are in place to prevent accidents and ensure the safe transport of goods through various channels and environments. Failure to comply with hazardous material shipping regulations can pose significant risks.
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Customs Regulations
International customs regulations play a significant role in shipments to APO/FPO/DPO addresses, particularly those located outside the United States. Certain items may be subject to import restrictions, duties, or taxes. Understanding the specific customs regulations of the destination country is essential to avoid delays or confiscation of goods. For instance, certain food products or medications may require special permits or documentation.
Adhering to these shipping restrictions is paramount for successful delivery to APO/FPO/DPO addresses. Retailers like Target often provide detailed information regarding their specific policies related to these restrictions. Consulting these resources and ensuring compliance before shipping is vital for avoiding potential issues and ensuring timely delivery of goods to those serving overseas. Ignoring these restrictions not only disrupts the individual shipment but can also impact the overall efficiency of the military mail system.
3. Delivery Timelines
Delivery timelines for shipments to APO/FPO/DPO addresses differ significantly from standard domestic deliveries. Understanding these timelines is crucial when considering whether a retailer effectively serves the needs of overseas military personnel and diplomatic staff. Several factors contribute to extended delivery times, including the distance the package must travel, the involvement of multiple carriers (often including both commercial and military postal services), customs processing, and security screenings. These factors introduce complexities and potential delays not typically encountered in domestic shipping.
The practical significance of extended delivery times is substantial. Individuals stationed overseas rely on shipped goods for various needs, from essential supplies to personal items. Longer delivery times necessitate proactive planning and ordering. For example, service members must anticipate needs well in advance, especially for time-sensitive items like medications or seasonal clothing. Delays can disrupt access to necessary resources and impact the quality of life for those serving abroad. Therefore, clear communication regarding expected delivery timelines is essential for managing expectations and minimizing disruption.
Challenges associated with delivery timelines to APO/FPO/DPO addresses include unforeseen circumstances like port congestion, weather disruptions, and security-related delays. These factors can further extend delivery times beyond initial estimates. Effective communication from retailers about potential delays and tracking information is crucial for managing expectations and addressing concerns. This transparency builds trust and allows recipients to adjust accordingly. Ultimately, understanding the complexities and potential challenges inherent in delivery timelines for APO/FPO/DPO shipments underscores the importance of careful planning and informed decision-making.
4. Eligible Items
Determining eligible items for shipment to APO/FPO/DPO addresses is crucial for successful delivery when considering whether Target ships to these locations. Specific restrictions and guidelines govern what can be sent through the military mail system, influencing purchasing decisions for those stationed overseas. Understanding these parameters is essential for both retailers and customers to ensure compliance and facilitate smooth transactions.
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General Merchandise
Many standard retail items, such as clothing, electronics, books, and household goods, are generally eligible for shipment to APO/FPO/DPO addresses. However, restrictions may apply based on size, weight, and specific material composition. For example, while clothing is generally permitted, items containing hazardous materials or exceeding size limitations may be restricted.
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Restricted Items
Certain items are explicitly prohibited from shipment to APO/FPO/DPO addresses due to safety, security, or logistical concerns. These typically include firearms, ammunition, explosives, flammable materials, and perishable goods with limited shelf life. These restrictions safeguard personnel and maintain the integrity of the military mail system. Retailers like Target typically provide detailed lists of restricted items to ensure compliance.
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Food and Beverages
Shipping food and beverages to APO/FPO/DPO addresses requires careful consideration of perishability, packaging, and customs regulations. Non-perishable, shelf-stable items are generally permitted, while perishable goods may face restrictions or require specific packaging to prevent spoilage during transit. Customs regulations in the destination country may also impose limitations on certain food and beverage products.
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Electronics and Lithium Batteries
Shipping electronics containing lithium batteries to APO/FPO/DPO addresses is subject to specific regulations due to safety concerns. Restrictions may apply to battery size, type, and packaging. Compliance with these regulations is crucial to prevent hazards during transport. Retailers often provide guidelines for shipping electronics and lithium batteries safely and in accordance with regulations.
Understanding the eligibility of items for shipment to APO/FPO/DPO addresses is essential for both retailers fulfilling orders and customers making purchases. Consulting Target’s specific policies and guidelines concerning eligible items, along with understanding military mail system restrictions, is crucial for successful delivery and a positive customer experience. This knowledge ensures compliance with regulations, avoids potential shipping issues, and contributes to the timely delivery of goods to those serving overseas.
5. Shipping Costs
Shipping costs represent a significant consideration when assessing the feasibility and practicality of shipping to APO/FPO/DPO addresses. Understanding how these costs are calculated, and the factors influencing them, is crucial for both retailers and customers. The unique logistical challenges associated with military mail delivery often impact pricing structures, creating differences compared to standard domestic shipping. This understanding is particularly relevant when evaluating a retailer’s commitment to serving overseas military personnel and diplomatic staff, and specifically when considering whether Target provides cost-effective shipping options to these locations.
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Standard Shipping Rates vs. Military Shipping Rates
Standard domestic shipping rates typically do not apply to APO/FPO/DPO addresses. Military mail utilizes a distinct system with potentially different pricing structures. Retailers may offer specific military shipping rates, or they might adapt their standard rates to reflect the increased costs associated with this specialized service. Comparing these rates against standard domestic shipping costs can reveal potential cost differences and inform decisions about shipping options.
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Weight and Dimensional Weight
Weight and dimensional weight play a significant role in calculating shipping costs to APO/FPO/DPO addresses. Dimensional weight considers the package’s volume, not just its actual weight. Larger packages, even if lightweight, may incur higher shipping costs due to the space they occupy during transport. Understanding how weight and dimensional weight calculations affect shipping costs is essential for optimizing package size and minimizing expenses.
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Shipping Distance and Location
The distance a package travels and the specific APO/FPO/DPO location significantly influence shipping costs. Deliveries to more remote or challenging locations often involve higher transportation expenses and longer transit times. These factors contribute to increased shipping costs, reflecting the logistical complexities of reaching these destinations. Considering the geographic location of the APO/FPO/DPO address is essential for anticipating potential shipping costs.
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Insurance and Tracking
Adding insurance and tracking services to shipments to APO/FPO/DPO addresses can influence overall shipping costs. Insurance provides financial protection in case of loss or damage during transit, while tracking allows for monitoring the package’s progress. These optional services offer added security and peace of mind but contribute to the overall shipping expense. Evaluating the value of the shipment and the importance of tracking information can help determine whether these additional costs are warranted.
A thorough understanding of shipping costs is crucial for both retailers structuring their pricing models and customers planning shipments to APO/FPO/DPO addresses. Transparency regarding these costs is a significant factor in determining the accessibility and affordability of goods for those stationed overseas. This information is particularly relevant when assessing whether Target offers competitive and transparent shipping costs to APO/FPO/DPO locations, reflecting a commitment to supporting military personnel and diplomatic staff abroad.
6. Customer Service Support
Effective customer service support plays a crucial role in facilitating successful shipments to APO/FPO/DPO addresses. This support becomes particularly critical when navigating the complexities and unique requirements of military mail. Customer service representatives equipped with specialized knowledge regarding these shipments can address inquiries, resolve issues, and provide guidance throughout the process. This specialized support contributes significantly to a positive customer experience and the successful delivery of goods to overseas military personnel and diplomatic staff. For instance, a customer service representative can assist with military address formatting, explain shipping restrictions, provide estimated delivery timelines, and offer solutions to potential delivery challenges. Without adequate customer service support, navigating these processes can become frustrating and lead to unsuccessful deliveries. This support becomes a defining factor in evaluating a retailer’s commitment to serving the needs of this customer segment. Specifically, robust customer support demonstrates an understanding of the unique challenges faced by those stationed overseas and a dedication to providing them with reliable access to goods and services. This can significantly influence customer satisfaction and loyalty.
Practical applications of effective customer service support in the context of APO/FPO/DPO shipments include providing clear and accurate information regarding shipping costs, tracking options, and customs regulations. Proactive communication about potential delays or disruptions is also crucial. Furthermore, customer service representatives can assist with returns and exchanges, addressing specific challenges related to international shipping and military mail procedures. For example, if a package is delayed due to unforeseen circumstances, customer service representatives can provide updates, offer alternative solutions, and facilitate communication between the customer and the shipping carrier. This responsiveness and problem-solving approach strengthens customer trust and reinforces a retailer’s commitment to supporting those serving abroad.
Customer service support emerges as a critical component of successful APO/FPO/DPO shipments. Its effectiveness directly impacts the customer experience and the timely delivery of goods to those stationed overseas. Addressing potential challenges, such as language barriers or time zone differences, further enhances the quality of customer service. Ultimately, dedicated customer service support tailored to the specific needs of military mail reinforces a retailer’s commitment to this customer segment. Therefore, evaluating the quality and accessibility of customer service related to APO/FPO/DPO shipments becomes a key factor in assessing a retailer’s overall service and its effectiveness in serving the needs of military personnel and diplomatic staff abroad. This is especially relevant when considering whether Target demonstrates a genuine commitment to supporting these customers through dedicated customer service channels and specialized expertise.
7. Tracking Availability
Tracking availability is integral to the feasibility and effectiveness of shipments to APO/FPO/DPO addresses. Given the extended delivery timelines and multifaceted logistics involved in military mail, the ability to track a package’s progress offers significant benefits. It provides senders and recipients with visibility into the shipment’s journey, reducing uncertainty and enabling proactive management of expectations. This transparency is particularly valuable for time-sensitive items or essential supplies. For example, a service member awaiting a critical medication delivery can utilize tracking information to anticipate its arrival and plan accordingly. Similarly, families sending care packages can monitor their progress, ensuring timely delivery for special occasions or holidays.
The practical implications of tracking availability extend beyond individual shipments. It informs operational efficiency within the military mail system, allowing for the identification of potential bottlenecks or delays. Retailers can leverage tracking data to analyze delivery performance, optimize logistics, and enhance customer service. For instance, consistently delayed shipments to a specific APO/FPO/DPO location might indicate a recurring logistical challenge requiring attention. This data-driven approach facilitates continuous improvement and contributes to a more reliable and efficient delivery process for those serving overseas. Furthermore, access to tracking information empowers customers to address potential delivery issues proactively. If a package appears stalled or misdirected, customers can contact customer support with specific tracking details, enabling faster resolution and minimizing disruptions.
In summary, tracking availability is a critical component of successful APO/FPO/DPO shipments. It provides transparency, enhances accountability, and contributes to a more efficient and reliable delivery process. This capability empowers both senders and recipients, facilitating informed decision-making and contributing to the overall success of military mail operations. The absence of reliable tracking introduces significant uncertainty and can undermine the effectiveness of shipments to those serving abroad. Therefore, tracking availability should be a standard feature for any retailer committed to supporting military personnel and diplomatic staff through efficient and reliable delivery services. This directly influences the customer experience and reinforces a retailer’s commitment to serving the unique needs of this customer segment.
8. Return Procedures
Return procedures represent a crucial aspect of the overall shipping experience, particularly in the context of APO/FPO/DPO addresses. Given the logistical complexities and extended delivery timelines associated with military mail, understanding return procedures is essential for both retailers and customers. Clear and efficient return processes contribute to customer satisfaction and facilitate the resolution of potential issues arising from damaged goods, incorrect orders, or the need for exchanges. The feasibility and ease of returns directly impact the practicality of online shopping for those stationed overseas. This is a key factor when evaluating whether Target effectively supports the needs of military personnel and diplomatic staff by providing user-friendly return procedures for APO/FPO/DPO shipments.
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Return Eligibility
Determining the eligibility of items for return is the first step in the return process. Retailers typically have specific policies regarding which items are returnable, and these policies may differ for APO/FPO/DPO shipments compared to standard domestic returns. Factors such as the item’s condition, the duration since purchase, and the reason for return all influence eligibility. For example, perishable goods or customized items might be non-returnable. Clear communication of return eligibility criteria is essential for managing customer expectations and avoiding confusion.
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Return Shipping Process
The return shipping process for APO/FPO/DPO addresses often involves unique procedures compared to domestic returns. Utilizing the military mail system requires adherence to specific labeling requirements, customs declarations, and packaging guidelines. Understanding these procedures, and any associated costs, is crucial for successful returns. For example, customers might need to obtain specific customs forms or utilize designated military postal facilities. Clear instructions and support from the retailer can significantly simplify this process for customers.
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Refund Processing Time
Refund processing times for APO/FPO/DPO returns can differ from standard domestic returns due to the complexities of international shipping and military mail processing. Customers should anticipate potential delays in receiving refunds compared to standard domestic returns. Transparency regarding estimated refund processing times is crucial for managing customer expectations and minimizing potential frustration. Retailers should strive to provide timely updates and communicate any unforeseen delays promptly.
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Customer Support for Returns
Dedicated customer support for APO/FPO/DPO returns is essential for addressing potential challenges and ensuring a smooth return process. Customer service representatives equipped with specialized knowledge regarding military mail and international shipping can provide valuable assistance, answer inquiries, and resolve issues effectively. This specialized support is particularly important given the unique logistical and procedural aspects of APO/FPO/DPO shipments. For example, customer service representatives can guide customers through the return shipping process, assist with customs documentation, and provide updates on refund status.
Effective return procedures are essential for building customer trust and ensuring a positive shopping experience, especially for APO/FPO/DPO shipments. Clear communication, streamlined processes, and dedicated customer support contribute significantly to customer satisfaction and the successful resolution of return-related issues. By understanding and addressing the unique challenges associated with military mail returns, retailers can demonstrate a genuine commitment to serving the needs of military personnel and diplomatic staff stationed overseas. This is a key factor in evaluating a retailer’s overall service quality and determining its suitability for customers reliant on APO/FPO/DPO shipping. This directly relates to the core question of whether a retailer, such as Target, adequately supports this customer segment by providing accessible and efficient return procedures.
Frequently Asked Questions
This section addresses common inquiries regarding shipments to APO/FPO/DPO addresses, providing clarity on policies, procedures, and best practices.
Question 1: What is the correct format for an APO/FPO/DPO address?
Accurate formatting is crucial. Include the full name, rank, unit, and PSC or unit number, followed by the APO/FPO/DPO designation (e.g., APO, AP), the two-letter state code (e.g., AE, AA, AP), and the ZIP code. Consult official military postal service guidelines for detailed instructions.
Question 2: Are there size and weight restrictions for packages sent to APO/FPO/DPO addresses?
Yes, restrictions exist. Consult the military postal service website or the retailer’s shipping policies for specific limitations on package dimensions and weight. Exceeding these limits can result in return to sender or additional fees. Package consolidation might be necessary for larger orders.
Question 3: How long do shipments to APO/FPO/DPO addresses typically take?
Delivery timelines vary depending on the final destination and mail class. Expect longer transit times compared to domestic deliveries, often ranging from several weeks to a month or more. Unforeseen circumstances, such as customs processing or security screenings, can further impact delivery timelines. Checking the carrier’s website for updates is recommended.
Question 4: What items are prohibited from being shipped to APO/FPO/DPO addresses?
Prohibited items typically include firearms, explosives, flammable materials, and certain perishable goods. Restrictions can also apply to alcohol, tobacco products, and items subject to international customs regulations. Consult the military postal service guidelines and the retailer’s policies for a comprehensive list of prohibited items. Compliance with these regulations is mandatory.
Question 5: How can one track a package sent to an APO/FPO/DPO address?
Tracking availability depends on the shipping method and carrier. If tracking is available, retailers usually provide a tracking number that can be used on the carrier’s website or the military postal service tracking portal. However, tracking updates may be less frequent compared to domestic shipments due to the nature of military mail processing.
Question 6: What is the procedure for returning items shipped to an APO/FPO/DPO address?
Return procedures vary by retailer. Refer to the retailer’s specific return policy for APO/FPO/DPO addresses. The process may involve specific forms, labeling requirements, and designated return locations. Customers should anticipate longer processing times for returns and refunds compared to domestic returns.
Careful attention to these frequently asked questions facilitates smoother shipping experiences for APO/FPO/DPO addresses. Adherence to regulations and proactive communication with retailers and carriers contribute significantly to successful deliveries.
The subsequent section offers further resources and contact information for assistance with APO/FPO/DPO shipments.
Tips for Shipping to APO/FPO/DPO Addresses
These practical tips offer guidance for successful shipments to APO/FPO/DPO addresses, ensuring timely delivery and minimizing potential complications. Careful attention to these recommendations streamlines the process and contributes to a positive experience for both senders and recipients.
Tip 1: Verify Address Accuracy
Thorough address verification is paramount. Confirm the recipient’s full name, rank, unit number, and the precise APO/FPO/DPO address, including the correct two-letter state code and ZIP code. Utilize online military address verification tools if available. Inaccurate addresses are a primary cause of delivery failures and delays. Even minor errors can significantly impact delivery success.
Tip 2: Adhere to Size and Weight Restrictions
Strict adherence to size and weight limitations is essential. Consult the military postal service guidelines and the retailer’s shipping policies for specific restrictions. Exceeding these limitations can result in package rejection or additional fees. Consider dividing larger orders into multiple smaller shipments to comply with restrictions.
Tip 3: Understand Prohibited Items
Familiarization with prohibited items is crucial. Certain items, such as firearms, explosives, and flammable materials, are strictly forbidden. Restrictions also apply to certain perishable goods, aerosols, and liquids. Always consult the military postal service and the retailer’s guidelines to ensure compliance and avoid potential legal consequences.
Tip 4: Choose Appropriate Packaging
Robust packaging protects items during transit. Use sturdy boxes and ample cushioning material to safeguard contents from damage. Consider the potential for rough handling and environmental exposure during the extended shipping process. Reinforced packaging minimizes the risk of damage and ensures items arrive in good condition.
Tip 5: Consider Insurance and Tracking
Adding insurance and tracking services provides valuable protection and peace of mind. Insurance offers financial reimbursement in case of loss or damage, while tracking enables visibility into the package’s journey. While these services may incur additional costs, they offer significant benefits, especially for valuable or time-sensitive shipments.
Tip 6: Allow Ample Delivery Time
Realistic delivery time expectations are essential. Shipments to APO/FPO/DPO addresses typically take longer than standard domestic deliveries. Factor in potential delays due to customs processing, security screenings, and the complexities of military mail routing. Plan shipments well in advance, especially for time-sensitive items or special occasions.
Tip 7: Maintain Communication
Open communication with the recipient and the retailer is beneficial. Inform the recipient about the shipment, including tracking information if available. Contact the retailer’s customer service for any questions or concerns regarding the shipment’s progress. Proactive communication facilitates timely resolution of potential issues.
Tip 8: Review Retailer Policies
Careful review of the retailer’s specific policies for APO/FPO/DPO shipments is highly recommended. Retailers may have specific procedures, restrictions, or requirements that differ from standard domestic shipping. Understanding these policies in advance ensures a smooth and successful shipping experience. Consulting the retailer’s website or contacting customer service directly can provide valuable clarification.
Adherence to these tips contributes significantly to the successful delivery of packages to APO/FPO/DPO addresses. Proactive planning, thorough research, and clear communication minimize potential complications and ensure that goods reach their intended recipients serving overseas efficiently and reliably.
The following conclusion summarizes key takeaways and offers final recommendations for optimizing shipments to APO/FPO/DPO addresses.
Conclusion
Shipping to APO/FPO/DPO addresses requires careful consideration of unique factors impacting delivery success. Adherence to specific address formats, awareness of size and weight restrictions, and understanding prohibited items are crucial. Extended delivery timelines necessitate proactive planning and realistic expectations. Effective customer service support, tracking availability, and clear return procedures contribute significantly to a positive shipping experience. Shipping costs often differ from standard domestic rates due to the logistical complexities of military mail. Ultimately, successful delivery relies on informed decision-making and adherence to specific guidelines governing shipments to these locations.
Supporting those serving overseas through efficient and reliable delivery services remains a significant undertaking. Continuous improvement of processes, enhanced communication between stakeholders, and ongoing adaptation to evolving logistical challenges are essential for optimizing shipments to APO/FPO/DPO addresses. The ability to connect individuals stationed abroad with essential resources and personal items underscores the importance of efficient and accessible shipping options. This commitment strengthens morale and reinforces the connection between those serving overseas and their support networks back home.
